{"id":179,"date":"2017-09-10T16:47:15","date_gmt":"2017-09-10T14:47:15","guid":{"rendered":"http:\/\/demo.themesuite.com\/automotive-wp\/?page_id=53"},"modified":"2025-09-24T11:51:22","modified_gmt":"2025-09-24T09:51:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/ahorn-camp.de\/en\/faq\/","title":{"rendered":"FAQ - Frequently asked questions"},"content":{"rendered":"
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<\/div>
<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently asked questions about Ahorn Camp motorhomes and services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find answers to frequently asked questions in our FAQ section! You will find useful information about the Ahorn Camp motorhomes and vans.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Renault chassis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre all Ahorn Camp vehicles built on a Renault chassis?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, all our models are built on a Renault chassis. Some older models from 2013 are still built on other chassis, but since 2014 we have been building all Ahorn models on Renault.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I increase the gross vehicle weight rating of my vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, up to a maximum of 4 tons for Renault chassis thanks to air suspension and load increase. For old Fiat models max. up to 3.85 tons.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I increase the trailer load on my vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, towing capacity max. 2 tons for motorhomes. For vans it is 2.5 tons.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does the waste water tank heating probe work in the van?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The waste water tank probe - also known as a heating rod - protects the water in the waste water tank from freezing. It is permanently active and runs on 12 V electricity. It consumes 2.9 amps\/h and automatically heats the water as soon as it falls below 5 degrees Celsius.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Motorhome sale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I just drop by without an appointment?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, that is possible. However, if you would like comprehensive advice, you should make an appointment so that our advisors can schedule enough time.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre all the models in the exhibition on site?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our head offices in Speyer, M\u00fclheim a.d.R. and Dietzenbach usually have all the Ahorn Camp models on display on site. Our retail partners usually have a large selection.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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As the vehicles are thoroughly checked by us before final delivery, it is not possible to take them away directly. In addition, the vehicles are registered with the registration office beforehand.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the main branch in Speyer also sell used vehicles?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, there are also some used vehicles in Speyer. Take a look at\u00a0mobile.de<\/span>\u00a0<\/a><\/strong>over. You can also contact us at any time at +49 (0) 6232\/100 28-0<\/a> \u00a0call or send an e-mail to verkauf@ahorn-camp.de.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Ahorn Camp also have partners outside Germany?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, Ahorn Camp also has partners outside Germany.\u00a0Here<\/a><\/span><\/strong>\u00a0you will find all Ahorn Camp partners.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Financing\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pay for my vehicle without financing?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, of course it is also possible to purchase all Ahorn Camp vehicles without financing.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen does the financing start?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

When the financing of the motorhome begins is best discussed individually with your own bank or our processing department. As a rule, financing begins the month after the bank has received the documents.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have received an invoice with the full purchase price. However, I only wanted to pay a partial amount and the remaining amount will be financed. What do I have to do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Only transfer the actual partial amount. The specified financing is stored in our system and after receipt of payment we will send the documents to your responsible registration office. If you already have an appointment for delivery, it is advisable to make an appointment with your registration office a few days in advance. This means that you will already have the license plates when you take delivery of the vehicle.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Accessories & spare parts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have a technical question. Who can I contact?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you have any technical questions about your Ahorn Camp motorhome, please contact our service team here! Service hotline +49 (0) 6232 10028-202<\/strong><\/a> or send an e-mail to service@ahorn-camp.de.<\/a><\/strong><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do I order my spare parts?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Spare parts for Ahorn Camp motorhomes and vans are available at ersatzteile@ahorn-camp.de<\/a><\/strong> with chassis number, description and photos. Please note: It is not possible to order by telephone!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill I also receive on-site advice for accessories?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Unfortunately, we cannot provide advice on your accessories on site. This is only possible by e-mail at ersatzteile@ahorn-camp.de<\/a><\/strong> possible.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I also order spare parts or accessories if I have not purchased my vehicle from Ahorn Camp?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The spare parts are only suitable for vehicles belonging to the Trigano Group.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I know which accessories fit my vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We have to check which accessories fit your vehicle using the chassis number. Please send an inquiry to ersatzteile@ahorn-camp.de<\/strong><\/a> with your vehicle number<\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich wheel\/tyre combinations are possible for my vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The following tire combinations are possible for your Ahorn Camp motorhome. All 4 tires must be the same.<\/span>
225\/65 R 16C 112\/110 R-6.5J16-66 225\/65 R 16CP 112R- 6.5J16-66 235\/65 R 16C 115\/113 R- 6.5J16-66<\/span><\/p>

The following tire combinations are possible for your Ahorn Camp panel van. No tire pressure sensor valves (TPMS) are required.<\/span>
225\/65 R16 CP up to a maximum of 235\/65 R16 CP<\/span>
Rim data: 6.5J x 16 ET66<\/span>
Bolt circle: 5\u00d7130<\/span>
Center bore: 89.1mm<\/span>
Wheel bolts \/ thread: M14 x 1.5<\/span><\/p>

Load increase to 4t:<\/span><\/p>

If the rear axle is loaded to 2.4 t, the tires must always be replaced.<\/span>
Required size: 235\/65 r 16, with at least 115 load capacity<\/span>
The rims should be replaced with KBA 44544 or RE616013, according to the expert opinion.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I get my operating instructions?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you are interested in a user manual, please send us an e-mail to service@ahorn-camp.de<\/span><\/a><\/strong> with the chassis number of your vehicle. We will then send it to you as quickly as possible.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWith which tires will my motorhome be delivered?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

All our motorhomes are supplied with summer tires - 225\/65 R 16 CP 112 R- 70PSI.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have questions about my ESX navigation device<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To make it as easy as possible for you to contact us, you are welcome to send us your questions\/concerns in this\u00a0Contact form<\/a><\/span><\/strong>\u00a0describe. We will then get back to you as soon as possible.<\/span><\/p>

Click here for the support form:\u00a0www.esxaudio.de\/Kundensupport<\/a><\/strong><\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our service partners throughout Germany will be happy to help you.\u00a0Here<\/a><\/strong><\/span>\u00a0to find the right Ahorn Camp service partner near you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is the service center located?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The service center is located at Franz-Kirrmeier-Stra\u00dfe 21a in 67346 Speyer.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need a service appointment or can I just drop by?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For capacity reasons, an appointment is absolutely essential.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI am on vacation or live far away from Speyer, who can I contact if I need to have my vehicle serviced?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you do not live near our head office in Speyer, you can use the services of one of our partners throughout Germany.<\/span>\u00a0You can find them here.\u00a0<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is the inspection carried out?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For an inspection, it is best to contact your local<\/span>\u00a0Renault partners.<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow often does my motorhome need to be inspected?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The inspection must be carried out either after 2 years or after 40,000 kilometers. Whichever comes first.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I find my chassis or VIN number?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The 17-digit number, consisting of letters and numbers, which is uniquely assigned to a vehicle on the chassis, can be found in column \"E\" in your vehicle registration document or on the driver's side of your windshield.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I prevent the body battery from being deeply discharged?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If the vehicle will not be used for a longer period of time (3 days or more), fully charge the battery and then disconnect the battery terminals on the quick release in order to completely disconnect the power supply. Alternatively, we can install a battery disconnect switch for you, simply contact us at service@ahorn-camp.de<\/strong><\/a>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the body battery charged while driving?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

With Euro 6b, the alternator is active until the starter battery has reached the charge for restarting, after which the CAN bus switches off the alternator, meaning that the starter battery is no longer charged. As both batteries are connected in parallel when the engine is running, the body battery is also not charged. This can be remedied by a charge booster, which keeps the charge constant until the body battery is fully charged.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is a leak test?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For vehicles with a first registration date up to August 31, 2017, the leak test must be carried out every 6 months on the date of first registration. For example, if your vehicle was first registered on January 7, 2016, the first leak test must be carried out by July 7, 2016. Each subsequent leak test must then be carried out 6 months later, i.e. 07.01. \/07.07. \/07.01 etc. This is the information from the manufacturer. For vehicles with a first registration date from September 1, 2017, the leak test must be carried out every 12 months on the date of first registration. In order to comply with these requirements, we recommend that our customers contact one of our<\/span>\u00a0service partner.\u00a0<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is checked during a leak test?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

During the leak test, certain points on the vehicle are checked for moisture and, if necessary, exterior flaps including the body door are adjusted, the hinges of the furniture caps and the rubber seals on the window and exterior flaps are checked.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow often do I need a leak test?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The inspection must be carried out on the initial registration date + \/ - 14. If the inspection date is exceeded by more than 14 days, please bear in mind that the warranty will expire.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have missed an exam. What do I do now?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We recommend that you continue to have the checks carried out. However, the guarantee on tightness has expired.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I also rent motorhomes at Ahorn Camp?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we also rent out motorhomes and campervans through our rental brand\u00a0<\/strong><\/span>A<\/strong>horn Rent<\/strong><\/span>.\u00a0<\/a>We now have up to 60 rental stations throughout Germany.\u00a0Here<\/a>\u00a0you can easily create a Maple rental partner<\/a><\/span><\/strong> in your area.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I insure my motorhome?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ahorn Camp works closely with the RMV. You can find more information on our\u00a0Insurance page<\/a>\u00a0<\/strong><\/span>and in our caclulator. We would be happy to send you a non-binding offer for this. You can also find further information directly on the website of\u00a0<\/strong><\/span>RMV<\/strong><\/span>.<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I winterize my Webasto Whale Boiler?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Find out more directly from the manufacturer.<\/span>\u00a0Click here.<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI would like to expand a 100W solar system to 200W. Is the pre-assembled solar controller sufficient for the expansion of the second panel or does the controller need to be replaced?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In this case, you will need a larger solar charge controller. This must therefore be replaced, but is included in the retrofit price.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat do I have to consider with the body battery?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please avoid deep discharging your vehicle's batteries, as this could damage them. We recommend checking the battery indicator regularly. Charging should be carried out at the latest when the battery indicator shows three bars. The batteries should never have less than 11.9 V. However, if the battery is almost completely discharged, disconnect it and connect the vehicle to shore power. The battery must be disconnected during the winter break and if the vehicle is parked for more than 3 days. If the vehicle is parked for longer periods, we also recommend regular charging in between.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is the frost monitor in my motorhome?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The frost protection monitor is generally installed in the heating area or in the kitchen cupboard of your motorhome. The only exception to this is the Ahorn Camp T640, where the frost monitor is located behind the driver's seat. It is a small black box the size of the palm of your hand with a light blue button and a light blue lever.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen filling the fresh water tank, water runs out from under the vehicle, what can I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The frost protection guard may be open here. This must be closed in order to fill the tank. To do this, the blue button must be pressed in and the lever positioned crosswise.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I bear in mind when installing air suspension or increasing the load to 4000 kg for the Renault Master (campervans)?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Air suspension installation without weight increase:<\/strong><\/span><\/p>